Privacy Policy

Dog City, L.L.C. and its affiliates (Dog City) have created this Privacy Policy in order to demonstrate our firm commitment to consumer privacy. Dog City recognizes the importance of protecting the privacy of personal and financial information you may provide Dog City through this web site or through other means. When you access our Web sites, opt to fill out an information submission form, or otherwise provide Dog City with your personal information (such as your name, address, email address, or phone number) you give Dog City your consent to process and use such submitted information in accordance with the terms and conditions of this Privacy Policy. The following describes the general information-gathering and dissemination practices for our Web sites, including those associated with specific Dog City properties, as well as those of our affiliates (the “Dog City Web sites”).


Dog City collects personal information when you fill out an online form that is submitted to Dog City via a Dog City Web site including, but not limited to, those forms requesting information about Dog City or any of our properties or requests for someone at Dog City to contact you. The submission forms require you to provide contact information (such as name and email address), and in some cases ask for other optional information (such as your phone number, home address and contact preferences). Additionally, Dog City may collect personal information or online assets (such as photos or videos) for use on Dog City social networking sites (such as Facebook, Flickr, YouTube, and Twitter).


Dog City uses the information from the submission forms to send you information about our company and our properties as well as to contact you when necessary. You may opt-out of receiving future mailings or emails in accordance with the “Opt-Out” section below.

Dog City may share your personal information with our affiliates in accordance with this Privacy Policy. Otherwise, Dog City may share your personal information only under the following circumstances:

  • Agents. Dog City employs other companies and individuals to perform functions on our behalf (e.g., creating and maintaining the Dog City Web sites, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing customer service) (“Agents”). Our Agents will have access to personally identifiable information solely to perform their functions and provide their services to Dog City, and for no other purpose.
  • Business Transfers. As Dog City continues to develop our business, Dog City may sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Thus, if Dog City or a subsidiary Dog City controls, sells substantially all of its assets, or is acquired by another entity, customer information may be one of the transferred assets and you agree that you consent to such transfer.
  • Protection of Dog City and Others. Dog City releases account and other personal information when such release is necessary to comply with the law; enforce or apply our Terms of Use or other agreements; protect the rights, property, or safety of Dog City and our users; or in connection with a legal claim or proceeding. This includes exchanging information with other companies and organizations as part of our efforts to prevent fraud and identity theft.

“Non-Personal Information” contains nothing that could identify you personally. Dog City may collect such Non-Personal Information, such as demographic and profile data, through the Dog City Web sites. Dog City may aggregate Non-Personal Information and share it with our affiliated companies and other third parties.


Dog City uses physical, logical, and procedural security measures to protect the information you provide to Dog City. However, while Dog City uses commercially reasonable steps to protect the personal information you provide to Dog City from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients.


You are entitled to request access to and correction of all personal data you provide to Dog City, or to remove your name from Dog City’s contact list at any time by contacting us. If you choose to pay your rent or other expenses via a Dog City Web site, you will be required to provide Dog City with your credit card and billing information as part of the transaction.


In order to opt-out of future emails on a given topic, you should click on the UNSUBSCRIBE link that is available at the bottom of each message. This will halt future communications for that specific function. Dog City will process your opt-out request promptly, but it may take up to two weeks for the request to be processed through our systems and you may receive communications from Dog City during that period. To re-subscribe, you may return to the relevant Web site and resubmit the request form.


Dog City uses your Internet protocol (IP) address to help diagnose problems with our server, as well as to administer the Dog City Web sites. Your IP address is used to help identify you and to gather broad demographic information. Dog City may use your IP address to help protect ourselves and our partners from fraud. For system administration purposes, Dog City also logs IP server addresses and catalogues traffic patterns through the Dog City Web sites. However, Dog City does not link this information to users’ personal information.


Cookies are pieces of data assigned by a Web server that uniquely identify the browser on your computer. Web sites typically use temporary cookies called “session” cookies to ensure that you are recognized when you move from page to page within one site and that any information you have entered is remembered. For example, if an e-commerce site did not use session cookies then items placed in a shopping basket would disappear by the time you reach the checkout. Web sites also use cookies called “persistent” cookies to enable a Web site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Dog City may set and access both persistent and session cookies on your computer. You have the option to accept or disable cookies at any time through your Web browser. Visit the “help” portion of your toolbar for more information. Your decision to accept or reject a Dog City cookie will not affect your ability to access the Dog City Web site, however, the site may not function as intended if a cookie is rejected. Our sites’ cookies are not linked to any personally identifiable information.


This Web site may contain links to other Web sites that are operated or owned by third parties. Please note that when you click on one of these links, you are navigating to another Web site. Dog City encourages you to read the privacy statements of these linked sites as their privacy policies may differ from ours. Dog City is not responsible or liable for the privacy practices or the content of these third-party Web sites, and you use them at your own risk.


Dog City may, at our sole discretion, edit this Privacy Policy from time to time, so you may wish to check it each time you submit personal information through a Dog City Web site.


Dog City does not intend to collect personally identifiable information from anyone under the age of eighteen (18). If you are under eighteen, please ask your parents to use the Dog City Web sites. Please do not submit any personal information or details if you are under the age of eighteen.


California Civil Code Section 1798.83 permits customers of Dog City who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Please note that Dog City is only required to respond to one request per customer each year, and Dog City is not required to respond to requests made by means other than through this email address.


If you have any questions about this Privacy Policy, the practices of any of the Dog City Web sites or the information you have submitted to the Dog City Web sites, you can contact Dog City at